A family owned and operated business, Prowire Electrical was established in 2008 after seeing a large gap in the market. The vision was to bring to Brisbane and the Gold Coast a reliable and trusted electrical service for the high-end and bespoke residential builder as well as a commercial construction builder, who not only just worked for the client but partnered with them to achieve their result.
Having worked in the industry for many years before deciding to go out on his own, owner Matt McDonald has used the experience and knowledge gained in his former years to build an electrical business that its clients can rely on no matter what their electrical needs or project deadlines.
Licensed and accredited members of the Master Electricians Association, Prowire Electrical prides itself in delivering only the highest standard of commercial and high-end residential construction electrical work, with Prowire Electricals mission being to continue to raise the bar in customer service while remaining committed to providing innovative and cost-effective solutions for its clients.
The team at Prowire Electrical continue to focus on establishing and maintaining quality working partnerships with our clients. Our business has experienced growth and success thanks to the quality of our work, the relationship with our clients and the reputation we have earned. We offer clear and open communication, which we believe is essential for the delivery of outstanding customer service. We’re happy to have a discussion face-to-face, over the phone or via email, whichever the client prefers. Our friendly team also has the necessary people skills to conduct a client walk-through, to discuss their requirements and ensure the client’s requests are noted and adhered to.
As a long term client of this trade and construction-based Coaching & Mentoring program, we always have a finger on the pulse in the trade industry. This allows us to keep up to date with the latest tools, resources, information and connections to ensure efficiency, longevity and stability in our business, not to mention increased ability and expertise to provide our clients with only the best solutions to their electrical needs.
We are continually looking for ways to improve our client experience through ongoing training in technical skills and customer service. We always welcome feedback from our clients and ensure the feedback is acted upon. We are always mindful of best practice and aim to ensure we benchmark ourselves against other industry leaders.
Our Occupational Health & Safety (OH&S) commitment is to provide a safe and healthy workplace for the Prowire Electrical Team, its clients and anyone else that may come into contact with our work, now and in the future. Prowire Electrical ensures that it adheres to the stipulated safety policies as well as its own Safety Policies and Procedures at all time.
We achieve this through:
Prowire Electrical employs its safety guidelines in accordance with the following:
Prowire Electrical is a government-licenced contractor which means we are legally approved and authorised to provide electrical services throughout Queensland.